Help centre
Your residence guide
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Coins and play
Nothing. Gold Coins are a score, not a currency. They have no cash value, they cannot be bought, sold, transferred or redeemed for anything, and there is no way to take value off Diplomat Apartment.
Use the daily coin drop, free daily wheel, missions, level awards, referrals and Night Passage. Every option is free.
No. There is nowhere on Diplomat Apartment to spend money — no store, no coin packs, no payment form. If a page asks you for card details, it is not us.
No. Coins are non-transferable, and accounts found sharing balances are closed.
Nothing bad. Claim the daily drop, spin the wheel, or wait for the quests to reset overnight — the balance refills for free.
Fairness and games
Before you bet we publish the SHA-256 hash of the server seed used for your rounds. When you rotate your seeds we reveal the seed itself, so you can recompute every round it produced and confirm nothing changed after you clicked.
Open the information panel or paytable from the game page to review symbols, features, paylines and volatility before playing.
No. Every player uses the same game rules. There is no per-account tuning of outcomes.
Account and safety
Self-exclusion is on the responsible play page, from 24 hours up to permanent. It takes effect immediately and cannot be lifted early — not by you, not by us.
Use the forgot password link on the login page. The reset link is valid for 60 minutes.
No. One account per person, household and device. Duplicates are closed.
