Responsible play

Every visit deserves a clear ending

Diplomat Apartment should remain entertainment. When play stops feeling enjoyable, use these free tools to step away.

Nothing to spend

There is no shop or payment flow. Every Gold Coin is free and virtual.

Self-exclusion

24 hours to permanent. Cannot be lifted early.

Take a break

No pressure to return

Levels and coins never decay, so a break costs you nothing.

Talk to someone

Free, confidential helplines, 24/7.

Warning signs

Any of these is worth taking seriously:

  • Playing longer than you planned, repeatedly.
  • Playing to escape stress, boredom or low mood rather than for fun.
  • Hiding how much you play from people close to you.
  • Chasing losses — increasing stakes to recover a bad session.
  • Feeling irritable or restless when you cannot play.

Our tools

ToolWhat it doesTakes effect
No purchasesThere is nothing to buy on Diplomat Apartment, so nothing to capAlways on
Self-exclusionLocks the account entirelyInstant, irreversible for the term
Close accountEnds the account and signs you out for goodInstant, permanent

Self-exclusion

Choose 24 hours, 7 days, 30 days, 6 months, or permanent. During an exclusion you cannot log in, play, or receive marketing from us. Your balance and progress are held exactly as you left them.

Start one yourself from Account → Self-exclusion: pick the term, type the confirmation, and it applies the moment you press the button. No email, no waiting on support, and nothing for anyone to talk you out of.

Protecting minors

Diplomat Apartment is strictly 19+ and Canada-only, and we ask for a date of birth and location confirmation at registration. If you share a device with someone under 18, use parental control software such as FamiSafe or Net Nanny, and never save your password in a shared browser.

Getting help

  • ConnexOntario — 1-866-531-2600, free and confidential, 24/7.
  • National Problem Gambling Helpline (US) — call or text 1-800-522-4700.
  • Gamblers Anonymousgamblersanonymous.org
  • GamCare (UK) — 0808 8020 133.
If you are in immediate crisis, contact your local emergency services. In Canada and the US you can call or text 988 for the Suicide Crisis Helpline.